Shipping policy

Shipping Policy

Processing Time

All orders at ZoeChic are processed within 1-3 business days (excluding weekends and holidays) after payment confirmation. You will receive a shipping confirmation email with tracking information once your order has been dispatched.

Standard Shipping

We currently offer Standard Shipping worldwide with the following estimated delivery times:

  • Domestic (U.S.): 3-7 business days
  • International: 10-20 business days (varies by destination)

Shipping costs are calculated at checkout based on your location and order weight.

Order Tracking

All orders include tracking information. You can track your package using the link provided in your shipping confirmation email.

International Customs & Duties

International customers may be subject to customs fees, import duties, or taxes upon delivery. These charges are the responsibility of the recipient and are not included in the product or shipping costs. ZoeChic has no control over these fees and cannot predict what they may be.

Delivery Issues

While we strive to ensure timely delivery, ZoeChic is not responsible for delays caused by shipping carriers, customs clearance, or other unforeseen circumstances. If your package appears lost or damaged during transit, please contact us immediately with your order details.

Policy Updates

ZoeChic reserves the right to modify this shipping policy at any time. Changes will be posted on this page.